certifications
what this can mean to your business
Because we specialise in Microsoft & Cisco networking technology & want to offer first class support & consultancy to you, we feel it is important that you have total confidence in us. One of the ways we can show this is in the certifications we hold. The Microsoft Small Business Specialist accreditation is exactly what it says - it means we specialise in IT consultancy for small business. The MCSE certification teamed with the CCNA/CCDA certifications indicates that any solution offered is borne of best practice & best advice. Bundle field experience gleaned from many years working in the IT industry with these certifications & you have an unbeatable formula, which will ensure a positive experience & successful outcome.
microsoft small business specialist
Small Business Specialists are IT consultants that have demonstrated they understand - and can deal with - the needs of UK small businesses. They have passed an advanced technical exam and have access to support, training and resources from Microsoft. They can help you maximise the return on your IT investment - and, of course, ensure you only invest in IT when it is the right thing to do.
Small Business Specialists are usually small companies themselves. That means they understand the pressures you face when running a small business.
You can identify a current Small Business Specialist by looking for the logo, which will also state the current year for validity. When you see this, you can be confident you are dealing with a company that knows how to make IT work for smaller companies.
microsoft certified systems engineer (mcse)
Microsoft's top-level certification - professionals certified as MCSE have the expertise to analyse business requirements to design & implement an infrastructure solution based on the Windows platform & Microsoft Server software.
microsoft certified professional + internet (mcp+i)
Professionals certified as MCP+I have the skills to successfully implement a Microsoft product or technology as part of a business solution within an organisation, with specific expertise in Internet services.
microsoft certified professional (mcp)
Professionals certified as MCP have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organisation
cisco certified network associate (ccna)
Professionals certified as CCNA have the expertise to install & maintain local & wide area networks (LANs, WANs) & dial-up services in networks of 100 nodes or less - the typical Small/Medium Enterprise environment (SME).
cisco certified design associate (ccda)
Professionals certified as CCDA have the expertise to design routed & switched network infrastructures involving LAN, WAN, & dial access services for businesses and organizations.
member of the chartered quality institute (mcqi)
Membership of The Chartered Quality Institute - formerly The Institute of Quality Assurance - provides professional recognition of quality related skills, experience & achievement.
draytek enterprise partner (dep)
A DrayTek Enterprise Partner is able to provide:
Experienced Pre-Sales Technical staff able to discuss your requirements - experienced not only in firewalls, routers, VoIP and VPN applications but also specifically the Vigor3300V - they will have seen and used the product themselves.
Experienced after-sales technical support. Engineers will be able to assist you, by telephone (or by email if you prefer) in setting up and using your product as required. This is available by telephone during normal office hours and the engineer will have specific experience of the Vigor3300V. Support will be by regular phone numbers, not premium rate or mobile numbers.
Support engineers who have direct access to DrayTek UK's second line support engineers for any complex support issues.
DrayTek's 3-Year UK Warranty. The UK service centre will provide prompt service in the unlikely event of your product needing service (subject to registration and normal warranty terms).
Your supplier will be selling these products on an ongoing basis, not a 'one-off' which means they are familiar with the products capabilies and flexibility, so can use it to best advantage. VigorCare - Your new Vigor3300V includes VigorCare cover for 90 days from purchase (subject to registration with DrayTek UK); VigorCare is currently available in the UK only, and can be renewed subject to normal VigorCare terms.
Your DrayTek Enterprise Partner will supply only UK stock with full UK warranty and all appropriate adaptors/documentation.
Your supplier may offer value added services at extra cost, such as physical installation, configuration of VPN/filter sets (configuring 200 remote users can take time!) or other on-site or remote services.
